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WARM10 for 10% off your first orderFree UK delivery · 30-day returnsGet it by -
Thermoscup

Shipping & Delivery Policy

We currently deliver within the United Kingdom only.

Delivery cost: free UK delivery on every order.

Dispatch: orders are normally dispatched within 1-2 working days of being placed. You'll receive a confirmation email when your order is dispatched.

Delivery time: once dispatched, most UK orders arrive within 2-5 working days.

Tracking: where a tracked service is used, your dispatch email will include tracking information.

Missing or delayed parcels: if your order hasn't arrived within 10 working days of dispatch, contact us at [email protected] with your order number and we'll look into it.

Incorrect address: please double-check your delivery address at checkout - we can't be responsible for orders sent to an address entered incorrectly, but let us know as soon as possible and we'll try to help.

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