Privacy Policy

This policy explains how Thermoscup ("we", "us") collects and uses your personal data when you visit thermoscup.co.uk or place an order.

What we collect: when you place an order, sign up for offers, or contact us, we collect information such as your name, email address, delivery address and order details. Payment card details are handled directly by our payment provider and are never stored on our servers.

How we use your data:

• To process and deliver your order, and to contact you about it.
• To respond to enquiries you send us.
• To send you marketing emails (like offers and restock alerts) only if you've opted in - you can unsubscribe at any time.
• To understand how our site is used, using basic analytics, so we can improve it.

Who we share it with: we share the minimum necessary data with the third parties that help us run the store - our payment processor (to take payment), and delivery couriers (to deliver your order). We do not sell your personal data.

Cookies: see our Cookie Policy for details on the cookies this site uses.

How long we keep it: we keep order data for as long as needed to meet our legal and accounting obligations, then delete or anonymise it.

Your rights: under UK data protection law, you have the right to ask what personal data we hold about you, to correct it, or to ask us to delete it. To make a request, email [email protected].

Contact: questions about this policy can be sent to [email protected].